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FAQ

EsConnect (IP Centrex/ PBX)

EsLite Networks is an advanced VoIP telephony service that allows subscribers to take full advantage of the new generation telephony services. EsLite Networks offers all traditional telephony services such as Call Waiting, Call on Hold, call Transfer, Call park, 3-way Calling, Caller ID, Call Forwarding, Do-Not-Disturb, Redial, Speed Dial, 911 Emergency Service, 411 Directory Assistance, *68, *70, Caller ID Block. In addition, the system will allow Voicemail Forwarding, Distinctive Ringing (to distinguished callers), Call Screening (to screen unwanted sales calls), White and Black Lists (to permanently ban callers from calling you). EsLite Networks allows two modes of operation: single-stage dialing - the callers will reach you by dialing the Service Number assigned to you (similar to the traditional telephony service), and two-stage dialing -- the callers will reach you by dialing a central number first and then dialing your assigned extension. Both options offer call screening to provide selective call pickup.

Main Features


  • Call Forwarding
  • Call On Hold
  • Call Park
  • Call Transfer
  • Call Screening
  • Call Waiting
  • Distinctive Ringing
  • Speed Dial
  • Caller ID
  • Redial
  • Last-Inbound-Number Redial
  • Do Not Disturb (DND)
  • 3-Way Calling (conference)
  • *68, *70 support
  • Caller ID Block
  • White and Black Number Lists
  • Web Call History Management
  • Web Statement and Balance Information
  • Web and Phone Feature Management
  • NAT Traversal and Firewall Friendly
Call Flow

Single-Stage Dialing

  1. Caller calls your assigned Service Number
  2. Subscriber receives the call.
  3. Subscriber picks up the call with or without Call Screening
  4. The subscriber hangs up the phone

Two-Stage Dialing

  1. Caller calls the central EsLite number
  2. Caller dials the subscriber extension number
  3. Subscriber receives the call
  4. Subscriber picks up the call with or without Call Screening
  5. The subscriber hangs up the phone
PBX Commands

Extension Number Specifies the PBX Extension number that will be used for creating the profile.
Directory Name Dialing Initials Specifies the name of the directory dialing.
Status
Indicates whether the PBX Extension has been activated or not.
Enable DND When checked, DND (Do Not Disturb) will be activated. DND allows users to block incoming calls from ringing their terminal.
Enable Call Screening When checked, call screen will be enabled.
Enable Call Recording When checked, call recording will be enabled.
Enable SMS Notification When checked SMS notification will be enabled.
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